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Request CRRF Services

WVCTSI utilizes a tracking system called iLab to record and process requests. To request CRRF assistance, including regulatory support, study coordination, accounting support, specimen collection, protocol development, and collaboration/mentorship, as well as use of NIOSH pulmonary research labs, please follow the instructions below to register for an iLab account and submit a service request.

Additionally, to receive WVCTSI services, you must first become a member of WVCTSI. The membership page can be found here.

iLab Registration Instructions

To request CRRF services:

  1. From the list of cores, select “WVCTSI Clinical Research Resources Facilities.” If this is your first time submitting a request to CRRF, iLab may prompt you to request access to the core; a CRRF team member will approve your access request one business day.
  2. In the upper right hand corner, click on the “Request Services” tab.
  3. Choose “request project” or “request service” for the service of interest. Please do not select any services labeled “Core Staff Use Only.”
  4. Complete the request form in full; then click “submit.” Please do not enter any payment information, all WVCTSI services are completely free to WVCTSI members. A WVCTSI staff member will reach out to you to follow up with your request as soon as possible.

To schedule the exam room through CRRF, contact Megha Gandhi.

If you encounter difficulties registering for an iLab account or requesting services, or if you have any other questions, please contact Emily Morgan at or 304-293-6610.